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Customer Experience

We have customers that have been with us since our beginnings 30 years ago.
That speaks volumes about the customer experience you can expect with Flexi.

With Flexi, You're More Than a Number

While Flexi is large enough to develop world-class accounting software, we have remained committed to never outgrowing our ability to provide personalized, quick support to our customers. Customer questions or needs are addressed promptly by a dedicated account team that is intimately familiar with your account. We know your name and we genuinely care about your business and your success. 

Our software delivers high value.

Smartly designed software, an impressive time-to-market, and low maintenance yields an attractive total cost of ownership.

We're there to support you...always.

Our support team is ready to assist. When you need us, it’s us you’ll reach – not a call center.

You evolve and so do we.

Our software is continually evolving, ensuring you always have access to the latest technology and enhancements.

Customer Testimonials

Why choose Flexi? We’ll let our customers answer that.

"We’ve definitely seen increased efficiency by using Flexi’s Accounts Payable and Workflow solutions. Multi-user entry, centralized payments, and advanced workflow are just some of the great features that help streamline our accounting processes."

Donald B. McCarthy, Senior Vice President & Controller, Glacier Bancorp, Inc.

“Flexi handles our complex accounting and financial requirements. We capture all lines of business throughout varying states and code expenses to them to produce accurate consolidated statements with precisely the information that management wants – and needs – to see.”

Mary J. Paulsen, CPA, AIAF Vice President & Controller, Pharmacists Mutual Insurance Company

"Flexi accounting software has proven to be a great fit for us. We find Flexi to be a large enough company to develop, deploy, and properly support a dependable accounting software package, yet small enough to be nimble and very responsive while servicing our needs. Their pricing, quality of software, and friendly service are of great value to Merchants.”

Don Blum, CFO & Treasurer, Merchants Bonding Company

"We really like that all of Flexi’s accounting modules are tightly integrated, and how easy it is for us to take a purchase order, tie it to a project, and bring it all the way through to a fixed asset and payment seamlessly."

David Sparacio, Senior Vice President, IBERIABANK

“The Customer Support team at Flexi is always responsive to our calls. They are genuine, completely knowledgeable, and have been willing to take on any issue with a helpful, positive attitude.”

Brittany Klaus, CPA, Accounting Manager, STCU (Spokane Teachers Credit Union)

"We can easily track thousands of fixed asset items – from purchase all the way back to the ledger. The integration between all of the systems that these transactions touch is really seamless and saves us a lot of time.”

Alan Canivel, Financial Reporting Supervisor, Mercury Insurance Group

"The people at Flexi are very knowledgeable and the response time is instantaneous. We are thrilled with the customer service, and have no concerns about getting our questions answered!"

Gary Seifert, Accountant, Constellation Mutual

“Flexi is a very useful product to keep track of all our vendors and their invoices!”

Miriam Tamez, Vendor Management Specialist, Lone Star National Bank

"Flexi has enabled us to go paperless with a number of processes, saving us a lot of money in paper and storage costs.”

Donald B. McCarthy, Senior Vice President & Controller, Glacier Bancorp, Inc.

"Flexi took the time to understand our unique needs and requirements to ensure that the solution was implemented exactly the way we wanted. The knowledge and responsiveness of the Flexi Customer Support team made the implementation process smooth and simple."

Don Blum, CFO & Treasurer, Merchants Bonding Company

“The ability to easily generate real-time, detailed reports has been extremely valuable to our team, and helps us meet our goals for accurate and timely reporting.”

Greg Voorhies, Director of Accounting, Mercury Insurance Group

"Flexi is easy to use and provides a lot of efficiencies at our company. I really like that the Flexi modules are integrated. When looking up an account in the general ledger, I can view from invoice to payables with the click of a button.”

Toni Thomforde, Senior Accounting/Budget Analyst, Constellation Mutual

With Flexi, you can expect an exceptional

Customer Experience

Results from our customer survey reveal that 96% of Flexi customers are satisfied with both our software and our service. In an industry that sees an average customer satisfaction score of just 79% (ACSI), this is a number we are extremely proud of.

Our commitment to exceptional customer support is just one of the many reasons you’ll love doing business with Flexi.

The Customer Support team at Flexi is always responsive to our calls. They are genuine, completely knowledgeable, and have been willing to take on any issue with a helpful, positive attitude."