Full Service Financial Institution Case Study

Customer

Our client is a full-service bank with over 200 locations serving clients in the southeast US. They provide consumers, corporations, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, transaction services, and wealth management.

Challenge

The Bank needed to streamline their accounting processes to increase efficiency by creating a more process-driven environment, as well as reducing manual processes for faster reconciliations and period-end closings.

Solution

They invited a number of software vendors to respond to a Request for Proposal. After selecting three finalists, they asked for a product demonstration of each vendors’ solution. “Flexi was the only vendor that used the client’s data and chart of accounts in their demonstration,” said the Bank’s Chief Financial Officer. “They invested the time to understand our challenges, and illustrated how their solution could easily integrate with other banking applications to solve our immediate challenges and future goals. With Flexi’s hands-on experience in the financial services industry, and their sole focus on accounting software, selecting Flexi was an easy choice.

Results

“We implemented Flexi’s general ledger, accounts payable and workflow solutions. During the implementation, the Flexi team challenged us to review our existing policies and procedures, continued the Chief Financial Officer. “They showed us how we could improve and revise current processes to see immediate improvements in our accounting teams’ productivity.”

“With our extensive branch network and dispersed geographic locations, Flexi’s workflows enabled us to streamline our processes and get greater staff efficiencies and related savings. Flexi’s process driven workflows improved the efficiency of both our internal staff and our branches. We were pleasantly surprised how quickly the Flexi solution was implemented, and that it is a cost effective solution that has exceeded our expectations.”